How to Order and View documents!!!

 
 

For guest user

Order the Court document :

Please follow the instructions below to order the document.
1. Type www.ClerkePass.com in your browser.

2. Select the state from the State dropdown and click on the Go image.This will display a page where you have to select the county.Select the county from the County dropdown and click on the Go image.This will take you to the respective county home page.

3. Click on the link "Request a document" in Guest User Area.

4. Enter the information like Case#, Sub#, Case Title and Other Information. Then to get non-certified copy of the document, select the checkbox Print/Display And to get certified copy of the document, select the checkbox Certified. When ordering a Certified copy of the document, you can order more than one copy. To order more than one copy of the certified document, please select the value from the Number of Copies dropdown.
[ Note: You can search the information from the Courts website also. For this click the link Please click here to search the case (Superior Court Cases Only).] Once you have entered above information, click the Submit button.

5. This will display the shopping cart page, which shows the list of requested documents in order.On this page, you can cancel the document request or request more documents.
To cancel any requested document:
Please select the Remove checkbox against that document request and then click the REMOVElink.
To request more documents under the same order:
Please click the button Continue Shopping. This will take you to the Request page and then follow the same instructions to order more documents.

6. Once you have finished ordering the documents, click the button Check Out. Then the confirmation window will appear. Please select the Ok button. This will take you to Order Confirmation page. Please read the instruction and then select option I AGREE OR I DISAGREE and click the button Submit. If option I AGREE is selected, then you will be redirected to the credit card information page and if option I DISAGREE is selected, then you will be redirected to the previous page.

7. On the credit card information page, you need to enter your credit card information. Please make sure that your Name and Address information is the same as the information used while applying for the credit card.

8. On successful submission of your credit card details, the order completion page will be displayed.Later you will be notified by e-mail when your order process is completed and your document is ready to view.

9. Once the document order process is completed, request will be sent to County clerk for processing.

10. After county clerk receives the request, they will process the document and then a order process completion email will be sent to you.

11. Once you receive the order completion email, please follow the instructions to view the document. To view a non-certified document, please see instructions to view a non-certified document and to view a certified document, please see instructions to view certified document.

View the Court document :

Once you receive the order process completion email, please follow the instructions below to view the court document.
1. Make sure that Acrobat Reader 5 or above is installed on your computer, so you can view the document.

2. Type www.ClerkePass.com in your browser.

3. Select the state from the State dropdown and click on the Go image. This will display a page where you have to select the county. Select the county from the County dropdown and click on the Go image.You will be directed to the Respective County's Home Page.

4. Enter your e-mail address in the "E-mail Address" text box present in the guest user area.( Note: Your Email Address should be the same that you had used while entering the credit card information during ordering the document.) and click on the view button

5. You will be redirected to the page having the following options:
- View a certified document,
- View a non-certified document.
- Check order Status.
a. To view a non-certified document.

Click the option View a Non-Certified document.You will be redirected to the Order History page
I. Enter the respective Order # and click on Submit
II. Click on the Order# link. This will display the list of all documents requested under that order.
III. To view a particular document click on the PDF icon.

b. To view a certified document.

Click the option View a Certified Document.
I. You will be redirected to a page where you have to enter the Document SerialID, which was sent to you in the order completion email and click on the button Search.
II. This will display the record with the link View. Click the link View and certified document will be displayed.

Check Order Status :

To check the order status, follow the given points
1. Type www.ClerkePass.com in your browser.

2. Select the state from the State dropdown and click on the Go image. This will display a page where you have to select the county. Select the county from the County dropdown and click on the Go image.You will be directed to the Respective County's Home Page.

3. Enter your e-mail address in the "E-mail Address" text box present in the guest user area.( Note: Your Email Address should be the same that you had used while entering the credit card information during ordering the document.) and click on the view button

4. You will be redirected to the page having the following options:
- View a certified document,
- View a non-certified document ,
- Check order Status ,
Click the option Check Order Status.

5. You will be directed to the Page where you have to enter the order#.Enter the order number and click on the Submit button

6(a). If the County Clerk has Replied
For a Non-Certified Document,there will be a view link. Once you click on the link,you wil be redirected to the order history page,Click on respective Order# link. This will display the list of all documents requested under that order.To view the particular document click on the PDF icon.
For a Certified document,you will see a link Check Certification Status.Click on the link,You will be redirected to a page where you have to enter the Document SerialID, which was sent to you in the order completion email and click on the button Search.This will display the record with the link View. Click the link View and the certified document copy will be displayed. Here you will see the details of Total Pending Certified Document count and Total Certified Document count.

6(b). If the County Clerk has not Replied
In case the county clerk has not yet replied, for a Certified as well as Non-Certifed document, there will be a message 'County has not replied'.



Need Technical Support ?


Need Technical Support ? Write us at Technical Support OR Send us Feedback Call us at : (805) 964-3535 Ext 100, Toll Free No: 1-800-207-6807
Support Hours: Monday through Friday, 8 AM to 5 PM Pacific time
Copyright 2008-Present ClerkePass (a subsidiary of E-Filing.com Inc.) TERMS OF USE